Merchandise may not be returned without prior authorization from ARedStore.com's Customer Service Department. All returns must be made within 30 days of the shipping date and items must be in their original wrap and in sellable condition. Merchandise that has been worn, used or altered will not be accepted for return or exchange. ARedStore cannot accept returns/exchanges on Final Sale or Discontinued items.
Custom ordered (personalized) merchandise cannot be returned unless an error was made on the part of ARedStore.com in the fulfillment of your order. Customers are responsible for any return postage. There is a 15% restocking fee on returned standard products. Shipping costs and taxes cannot be refunded.
Step 1 – Request return authorization and instructions
Please call 877.219.2903 or send an email to Support@aredstore.com.
Step 2 – Shipping product back
Complete the RETURNED GOODS AUTHORIZATION portion of your shipping order receipt and return both the product and form to the address below:
6321 Hwy 36 S
Brenham, TX 77833
We recommend using a shipping service that offers a method to track your package, such as FedEx or UPS. Please take care in re-packaging your return to prevent any damage on the return trip.
Step 3 – Refunds
When the returned item has been received and confirmed as free of wear, damage, or alteration, the refund process will be initiated. ARedStore.com will issue a refund of the original cost of merchandise less the restocking fee and shipping cost in the same method the item was purchased.
The custom engraved tumbler makes an excellent gift for your clients! Premium quality double wall vacuum insulated travel tumbler uses high tech insulation methods to prevent heat transfer to the outer walls of the tumbler, keeping your cold drinks ice-cold for up to 24 hours and your hot drinks hot for up to 6 hours. Complete with a sweat free design and a clear lid. Hand wash only and easy to clean! **In Customization Information enter the style number and initials you'd like on the tumbler.**
- 20-oz; Hand wash only.
- Production Time: 3-5 business days from date of order